February 25, 2020 at 10:30AM AEST

How one pharmacy cut their packing time by more than 50%

Discover how Abbotsford Family Pharmacy grew their Webster-pak® business with the MedsPro® packing system

For pharmacies, Webster-pak® and DAA services can mean a significant boost to the bottom line. Not only do blister packs help community patients and aged care residents manage their medications, they can also help build customer loyalty and encourage regular visits to the pharmacy.

Pharmacies seeking to drive Webster-pak growth often turn to our MedsPro® packing solutions in order to increase their speed and productivity while ensuring maximum medication safety. This increased efficiency gives pharmacists and pharmacy technicians greater capacity to offer more services, focus on face-to-face customer support, and boost their Webster-pak business.

Silvana Gittani, Owner and Pharmacist at Abbotsford Family Pharmacy, shares her experience transforming her pharmacy’s DAA workflow with our state of the art MedsPro packing system and software.

“When we first installed MedsPro, we were overwhelmed with the results. The advantages were brilliant and game changing for our pharmacy, including:

• Less stock on hand
• Less expired stock
• Much more efficient packing times
• Zero margin of error when used correctly, and
• Easy to use

It’s cut our packing time by up to 80% and made packing a fun and interactive exercise.

Gone are the days of the packer being the one who picked the short straw to pack in the corner of the pharmacy. It’s now a pleasant experience. There is an element of elegance to the system that makes the user enjoy the job.

After we threw out our much-despised ice cream containers with the clipped sides that hurt the nails, we started to enjoy the extra space. We got used to the space and now wonder how we ever did it ‘the old way’.

Soon we got too big for one MedsPro terminal and made the decision to add a second terminal. This was also a game changer as we now had two packers packing simultaneously as opposed to one. This afforded us a huge advantage as it gave our weekday pharmacists a chance to check our packs in time.

Business is growing and we are happy to get an additional MedsPro terminal to use for our nursing home.

This means in two days we can get all our packing done, and there are no delays! No amount of recalls or shortage of supply will affect our supply as we will have ample time to source the medication from a secondary supplier. MedsPro’s initial cost is also quickly recovered by efficiencies at work.

If you are considering a productive packing solution at your pharmacy, I highly recommend the MedsPro packing system.

“You can’t go back to typewriters once you’ve had a Macbook, can you?”

Learn more about the MedsPro packing system or call 1800 244 358 now to speak to our Professional Services team.

Photo attribute: Michelle from Abbotsford Family Pharmacy